Customer Care for Pennsylvania Customers

Account Access

Take control of your energy bills online. With TriEagle Energy, you can get secure, convenient online access to your account information around the clock. From a single meter in your home to all the meters for your business, view your current bill online, or see your usage history.


Useful Links

Read Your Bill



Contact Us

We continuously monitor all Customer Care touchpoints to provide the highest quality of service and convenience. We have extensive backgrounds in Transmission and Distribution operations and are able to bring this expertise to bear with requests for new service, meter issues, voltage fluctuations, etc. TriEagle Energy is there to assist you with any of your electric service needs.

TriEagle Energy Customer Care Information

E-mail:
customercare@trieagleenergy.com
 
Address:

P.O. Box 650544, Dallas, TX 75265-0544

Phone:

Residential

877-933-2453 (toll-free, 7AM-10PM Central Time, Monday through Sunday)

Commercial

877-933-2453 (toll-free, 8AM-5PM Central Time, Monday through Friday)

Fax:

833-943-2722

Want to become a customer and have questions?  Please call 1-877-933-2453

Outage Reporting

To report a service outage, contact your local Utility 24 hours a day, 7 days a week by calling:

PPL:

1-800-342-5775

1-800-342-5775 Emergency (press option #1)

www.pplelectric.com

PECO:

1-800-494-4000

1-800-841-4141 Emergency

www.peco.com

 
Duquesne Light:

(412) 393-7100

412-393-7000 or 888-393-7000 Emergency

www.duquesnelight.com

Met-Ed:

1-800-545-7741

1-800-544-4877 Emergency

1-800-522-2376 TTY/TTD

www.firstenergycorp.com/met_edison

 
Penelec:

1-800-545-7741

1-800-544-4877 Emergency

1-800-522-2376 TTY/TTD

www.firstenergycorp.com/penelec
 
West Penn Power:

1-800-686-0021

1-800-544-4877 Emergency

1-800-955-9455 TTY/TTD

www.firstenergycorp.com/west_penn_power

PA PUC Contact Information

Website:

www.puc.state.pa.us

Phone:

1-800-692-7380

Street Address:

Pennsylvania Public Utility Commission
Commonwealth Keystone Building
400 North Street
Harrisburg, PA 17120

Mailing Address:

Pennsylvania Public Utility Commission
PO Box 3265
Harrisburg, PA 17105-3265

To sign up for service:

Business
Residential

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